Shipping
This policy applies to made-to-order products sold through this Shopify store. Products linked to an outside retailer are shipped under that retailer’s shipping policy.
Made-to-order fulfillment
Our products are produced after an order is placed by our production partners, including Printify. Production time is separate from carrier transit time. Estimates shown on a product page, at checkout, or in an order confirmation are estimates and may vary by product, production partner, destination, season, and carrier.
Shipping charges and delivery
Available shipping methods and charges are shown at checkout before payment. An order may arrive in more than one package when items are produced by different partners. Delivery dates are not guaranteed.
Tracking
When tracking is available, it will be sent to the email address used for the order. Tracking can take time to update after a label is created.
Address changes
Email danielle.durga@gmail.com immediately if an address needs to be corrected. Changes cannot be guaranteed after production begins and cannot be made after a package has shipped.
International orders
International customers are responsible for any import duties, taxes, customs charges, or carrier fees imposed by the destination country unless checkout states otherwise. Customs processing can delay delivery.
Missing, damaged, or incorrect shipments
If tracking shows an unexpected delay or delivery but the package cannot be found, contact us after checking the delivery location, household members, and local carrier. For an item that arrives damaged, defective, or incorrect, contact us within 30 calendar days of delivery with your order number and clear photographs.
Contact
For shipping help, email danielle.durga@gmail.com and include your order number.