Returns & Replacements

This policy applies to made-to-order products sold through this Shopify store. Purchases completed on an outside retailer’s website are covered by that retailer’s policies.

Made-to-order products

Our products are created after you place your order by our production partners, including Printify. Because each item is produced for its buyer, we do not accept returns or exchanges for a change of mind or when the wrong size or color was selected, except where required by law.

Damaged, defective, or incorrect items

If your item arrives damaged, has a manufacturing defect, or is not the item you ordered, email us at danielle.durga@gmail.com within 30 calendar days of delivery. Include your order number and clear photographs showing the issue. After review, we will arrange an eligible replacement or refund. A damaged item usually does not need to be returned unless we tell you otherwise.

Cancellations and order changes

Contact us immediately if you need to cancel or change an order. We can request a cancellation or change only before production begins, and we cannot guarantee it will be possible. An order is not canceled until we confirm the cancellation.

Addresses and unsuccessful delivery

Please verify the shipping address before placing your order. If an order cannot be delivered because an address was incorrect or incomplete, additional production or shipping charges may apply to a replacement shipment.

Refunds

When a refund is approved, it is issued to the original payment method. The time it takes to appear depends on your bank or payment provider.

Contact

Email danielle.durga@gmail.com with your order number and the details of your request.

This policy does not limit any consumer rights that cannot legally be waived.